PROFESSIONAL SKILLS

Our Courses



 

Professional Skills


TNA Formations offers specific tailor made professional skills training programmes for executives and staff. Our courses in French and/or English have been designed to provide you with a set of accomplished professional skills through hands-on activities.

A list of some of our courses :

Management

  • Succeeding in a new role of responsibility
  • Hands-on participative Management
  • Being an effective facilitator
  • Managing your team daily
  • Chairing a sales meeting
  • Putting motivational skills into practice
  • Recruiting the right applicant
  • Team building
  • Managing people with strong personalities
  • Communication: the manager’s tool
  • Managing projects

Communication

  • Welcoming visitors
  • Managing stress and conflicts
  • Managing time and prioritising
  • Being better-organised and more communicative
  • Being assertive and convincing in front of an audience
  • Dealing with litigations
  • Developing intra/inter-office relations to improve communication
  • Reinforcing positive attitudes to optimise business relations
  • Interpersonal relations
  • Organising information and Mind Mapping
  • Writing better and clearer business documents

Sales Development

  • How to successfully negotiate prices
  • Developing customer relations
  • Commercial reasoning to facilitate customer relations
  • Managing projects and sales
  • Market valuation and assessment

Purchasing and Procurement

  • Negotiating as a buyer
  • Purchases and quality traceability

Human Resources

  • HR: roles and responsibilities
  • The payroll
  • Computerised payroll
  • Running the training at your workplace

Finance, accoutancy, management

  • Accounting: the basics
  • Analysis tools and decision support
  • Analysing Income Statements and Balance Sheets

Implementation of cost accounting

  • Accounts Payable and Receivable
  • Managing financial risks



Professional Skills Procedures : « click here »

 

For more information : « click here »